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Delivery Information

Local Delivery within Hong Kong
Free shipping with purchase over HK$1000. Otherwise it will be charged based upon the weight of the goods and the customer's prefered courier service*

Delivery to Macau
Charged according to the weight of the goods and the customer's prefered courier service*

Delivery to other countries & regions
For other countries and regions, we can provide EMS courier service.

 

                             


*Glory Coffee offers the choice of SF Express or Ta-Q-Bin (Yamato Transport) to deliver within Hong Kong and Macau. 

Additional notes on choosing SF-Express:

    1.    Non-Industrial / Commercial Property refers to location for residential purposes.
    2.    Non-Industrial / Commercial Property within remote area is subject to HK$30 Remote Area Surcharge only.
    3.    Shipments collected from or delivered to the above locations may require an additional business day.
    4.    S.F. Express reserves the final right to define the locations where the above surcharges apply.


For further information, please refer tohttp://sf-express.com/hk/tc/download/Remote_area_TC.pdf


Additional notes on choosing Ta-Q-Bin (Yamato Transport)
The following areas are excluded from delivery by Yamato Transport:  Sha Tau Kok, Ta Kwu Ling, Man Kam To, Mai Po, Lok Ma Chau restricted area, Lo Wu, Po Tai, Tung Lung Chau, Grass Island, Crooked Island, Dong Peng Chau, Mui Wo, Lamma Island, Ping Chau, Cheung Chau, Tai-O and Lantau Island.


Delivery Times:

  • Hong Kong & Macau: regular products should arrive within 1-2 working days after dispatch (exclude weekend and public holidays). Roasted coffee requires 2-3 working days for production and 1-2 working days on top for delivery (excluding weekend and public holidays). Expect an extra day for delivery to a remote location.
  • Delivery from Monday to Saturday during business hours. No delivery on Sunday.
  • During peak holiday seasons, such as Chinese Lunar New Year, Easter and Christmas period, delivery time may be affected due to high volume of orders. We usually set an order-cut off date and make sure all of the orders before the cut-off are dispatched to our clients. Please stay tuned on our website and Facebook for the latest delivery information.


Delivery Tracking:

An eMail notification will be sent to you once your goods have been dispatched to notify you of the delivery information and reference number. For the latest information of your tracked parcel please visit:

SF-Express:http://sf-express.com/hk/tc/ 
Ta-Q-Bin (Yamato Transport):http://hk.ta-q-bin.com/

 



Special Delivery 

  • Suitable for larger orders of domestic espresso machines, roaster etc.
  • The following areas are excluded from delivery by Yamato Transport:  Sha Tau KokTa Kwu Ling, Man Kam To, Mai Po, Lok Ma Chau restricted area, Lo Wu, Po Tai, Tung Lung Chau, Grass Island, Crooked Island, Dong Peng Chau, Mui Wo, Lamma Island, Ping Chau, Cheung Chau, Tai-O and Lantau Island.
  • If you are not certain if your delivery address is in one of these non-delivery areas, please get in touch with us prior to purchase.